OurStandard Cancellation Protection Plan (CPP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to the start of your scheduled travel (sea, land and/or air) arrangements made by Holland America Line and receive a refund equal to 80% of the eligible amounts paid (90% if you purchase our CPP Platinum Plan). Guests can use these cruise line apps to check the daily activities, make reservations, and more. Bidis - essentially flavored cigarettes - are not generally permitted entry. The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. Refill your medicine prescriptions sufficient for the duration of the cruise. One thing to consider is whether or not you really need the ship's internet. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Just make sure your phone is in airplane mode with the Wi-Fi turned on to avoid having the phone automatically switch to cell service. Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub. While you are online, it is easy to view your Personalized Shore eBrochure, or customize your cruise itinerary by scheduling shore excursions, dining experiences and spa treatments. There are a few limited services that will still require vouchers. Listen to the menu and select the number that corresponds to the ship you are calling. You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. Why you're seeing more all-inclusive fares for Holland America cruises . These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. If you are a Platinum or Elite guest, youll get 50% off, or if you purchase Princess Plus, your Wi-Fi will be included. Fees: There is a flat price with two packages: Surf starts at $12.99 per device per day with additional devices added at a discounted cost. A bit of confusion on the semantics. The Department of Agriculture now considers these cruises to be akin to an international voyage and therefore under biosecurity control. All staterooms have safes in the stateroom. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Important Information for Service Animals on Australian Cruises Our goal is to identify any potential issues ourselves and address these immediately rather than leave it to regulators. Plus, kids and families love the wide selection of food choices available when dining on board Holland America Line ships. Orange is the color most associated with the Netherlands and the House of Orange, Hollands royal family. With our onboard gifts and shipboard credits, you can let someone special know how much you care. If guests would like to have more devices individually or for a 3rd or 4th guest on their booking, guests can purchase upgrades to multiple device plans onboard. Per person: each guest could use their own device at the same time; Per stateroom: Only one device per cabin could be used at a time. For cruises 6 to 9 days: One shore excursion up to $100 value or $100 off any one tour for all guests in a stateroom. VIEW CRUISES For information regarding bringing your own alcohol, please refer to the 'Can I Bring Alcoholic Beverages Onboard?' Roaming fees apply. at June 2021 'Have It All' With Holland America The line's new premium package bundles a generous number of inclusions in the cruise fare Cruise Line & Cruise Ship Theresa Norton PHOTO: Holland America Line changed the name of its third Pinnacle-class ship to Rotterdam. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. We also maintain a rigorous investigation program in our Seattle office that enables us to review safety incidents that need review, determine the root cause and implement corrective measures. A 3% service fee will be added to your onboard account for all cash advances. Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many or as few as you please. Holland America Line is not responsible for airline schedule changes. Needless to say, there wont be any streaming with these cruise ship internet packages! If guests need temporary access to more sites they can upgrade seamlessly from the same device theyre using to access Wi-Fi. If the fine is assessed due to a flight delay, we will pay the fine if you were participating in our Flight Ease program. Bathtub with separate accessible transfer shower: Suite SY8068 Cruises of 21+ days (excluding Grand Voyages): When guests go to book a Holland America Line cruise, the Have It All fare is presented as an option with the included perks already factored into the price across all stateroom and suite categories. Family-friendly options include sofa beds, Murphy beds and connecting rooms. Additionally, when lift equipped vehicles are available, many do not have the facilities for the safe transport of mobility scooters in the passenger compartment. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard. You will receive a reduced deposit, Onboard Spending Credit up to $400 USD per person and the best available rates. If you are sailing on a Holland America Line Grand Voyage please visit Essential Information (hollandamerica.comfor visa information. Royal Caribbean Royal Caribbean proclaims that its VOOM internet is the fastest internet at sea. Work and the internet at large can live without me for a couple weeks. We were not successful when aboard the Zuiderdam last month. A Once you have clicked on the Online Check-in button, enter the booking number and name in the designated fill-in boxes. MSC Cruises MSC Cruises offers a variety of internet packages. If it is your day of sailing and this happens to you, please follow these guidelines: First, advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Keep it with you at all times and remember to leave all medication in its original container. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Additionally, some port facilities may not be accessible due to stairs or steep ramps. Your travel advisor can provide you with additional information if you are interested in this option. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change. Noordam This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers. If these services and having access to friends, coworkers, work, or even social media feeds are important to you, do your research before embarking as not all cruise lines have given their online services the same consideration. Among the many delights of a Holland America Line cruise are the thoughtful and unexpected touches that make your cruise vacation especially memorable. The best time to book your next cruise is while cruising with Holland America Line. We are on the Rotterdam in a few weeks and wondering what I should expect. To learn more about family cruises with Holland America Line here. The plan can be activated on any device but only one device can be actively connected at a time. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Refunds for purchases of onboard products and services will be credited to your onboard account whether purchased prior to or during your cruise. Q What are the benefits of having Express Docs? Fees: The Social plan starts at $36 for a three-night cruise, and does not include access to other websites or apps. Imagine the smile caused by a bon voyage bouquet; the pleasure given with a "Well-Being" spa package or the appreciation felt for a prearranged romantic dinner for two at the Pinnacle Grill. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative. A Yes, the Know Before You Go document provides details on topics such as General Information, Cruise Preparation, Last-Minute Checklist, Arrival Advice, Shipboard Life, and Disembarkation is available online as a link at the bottom of the Online Check-in start page. Holland America Line does not discriminate against individuals on the basis of disability. Consider purchasing durable tags that can be used for your vacations for years to come! This also means that weather can affect connectivity. On the morning of disembarkation, each guest must have settled their onboard account. Changes to your already confirmed flights (change fees and differences in fare may apply), where in the original itinerary the port is located, visas and other legal documentation that may be required, application of the Passenger Services Act to the new itinerary, comparability of cost, flight connections, and travel time required (any unused value on the original air ticket will be used to offset the cost of the new air ticket), Passport, visa or permanent resident card, Credit card you wish to use for onboard purchases. The Designated Person, together with his/her staff, conducts multi-day, annual inspections of every ship. However, please be advised that adverse weather conditions such as wind, swells, or extreme tide levels may prohibit the ability to transfer from the platform to the tender. A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? Beverage. Internet access onboard is free, but there are some significant limitations on bandwidth for such activities as streaming. The Premium plan promises the fastest possible connection, at speeds up to 3 times faster than the Value Plan, and supportsSkype video calling. Especially in this remote-work-driven world, business has become a work from anywhere endeavor where you can be cruising the world and still keeping a finger on the heartbeat of your other ventures. You can be charged by the minute or by bandwidth, pay for daily or voyage-long packages, or choose from tiered usage packages with prices based on the types of sites and online services (sending emails, streaming shows) passengers use. Get Latest Up To 50% Off Coupon Expires 6-7-24 Get Deal 30% The base Surf Wi-Fi package included with Have It All includes access for one device for each of Guest 1 and 2 on a booking. For each bottle of wine you bring, you . Cruises - - - Tue, Nov 30, 1999 Share Luggage Forward is a worldwide door-to-door service allowing you to have your bags picked up at your home and delivered to your stateroom. A Once the booking is paid in full and the cruise is approximately 45 days prior to departure, Holland America Line will send an email to each guest booked to notify you that Express Docs are ready. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com . Ignore the prices, but the descriptors are current (AFAIK). This package also includes unlimited Zero-Proof beverages. Nieuw Statendam and Koningsdam also feature dedicated family staterooms with beds for five guests, extra closet space and two bathrooms one with a bathtub, shower, sink and toilet and one with a shower and sink. Guests returning to the United States can also check the official website of U.S. Customs and Border Protection at https://www.cbp.gov. Some of the fun-filled activities include bingo for prizes, arts & crafts, special parties and much more. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Purchasing Transfers It is your sole responsibility to obtain all necessary documents for all ports of call on your itinerary. Click the Remove All Website Data button to delete all cookies currently stored by Safari. Holland America Line Ultimate Upgrade Event Offers Unheard of Deals Free WiFi packages for balcony cabins and suites. This covers most premium beers, spirits and cocktails, as well as a good selection of wines by the glass. For the safety of all our guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to maneuver into and out of the stateroom. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. Don't miss the sail away festivities with our entertainment staff. With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Market. Evening dress falls into two distinct categories: Dressy attire or smart casual. Cash is not accepted for individual transactions, e.g. You may also receive arrival documentation from Immigration when arriving at the airport. The infrastructure on the cruise ships themselves also play a role, with older ships often having slower connection speeds. These suites have a king-size bed convertible to 2 twin beds. VB6003 is set up with queen bed only to meet compliance spacing with wheelchair access on the left side when facing the bed. 2. The weather here is temperate, with summertime highs usually between 50 and 60 degrees Fahrenheit, climbing occasionally into the 70s and 80s. Provided you have not requested early ticketing, Flexible fares can be changed or cancelled without change fees at any time prior to your cruise final payment due date. Please note: This service is available only on days of sailing. Q When will I be able to access my documents? These apps CAN be used without purchasing an internet package. The per person, per cruise deposit requirement will be advised at time of booking. Wi-Fi is available in all guest areas aboard Holland America Line ships including in guest staterooms and suites. For bookings made in the United States and all other countries not listed above, submit written cancellations to Holland America Line, 450 Third Avenue West, Seattle, WA 98119 or Hal_Reservations@HollandAmerica.com. No right of cancellation exists under either of these circumstances. Some countries impose an arrival or departure tax which cannot be included on an air ticket. Then select the two boxes that say Temporary Internet Files and Website Files, and the box next to cookies and website data. Beverage Management reserves the right to revoke the package if misused. Learn about our health protocols. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Costa features a Data and Social package for their internet, with access available in all public areas and cabins throughout their ships. Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. 4. All cash advances are subject to restrictions. The cruise line claims this is the best WiFi at sea fast, reliable, unlimited, and affordable. Available year-round on all itineraries six days or longer except Grand Voyages, Have It All is valued at $99 per guest, per day, for a seven-day cruise, and Have it All cruise fares represent incredible savings of 50% or more off the included amenities compared to purchasing them individually. Fees are by the minute, and vary according to packages purchased. All activities are supervised; however, the Club Hal Director is not responsible for any child if he/she chooses to leave the activity. For a current listing of the daily volume soft caps, see the Internet Plan Selection page. Take a class or work out in the Fitness Center or head outdoors to the sport court and pools. When the ship reaches port, pricing will switch to the country-specific roaming rate -- also not cheap unless you've signed up for an international calling plan. Youll find a select number of free sites under Complimentary Browsing.. Restricted Fares: Full payment for air reservation is required at the time of air booking. Cruise ship apps will be even more important once cruising resumes to allow for QR menus, virtual queues, and more contactless options. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport. Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. Mobile Phones: All ships in the Holland America fleet are mobile phone friendly, and thanks to an agreement with Wireless Maritime Service, passengers can make and receive calls, send and receive text messages, and access emails and surf the web with their phones. To book, or for more information, simply visit your Future Cruise Consultant. Dial 18009935483 (US). Holland America Line's Elite Drink Package is the most inclusive option. 2 - is that good enough to upload one picture on a blog or another forum? There are further inspections conducted by many of the countries that our ships visit. Book the Stateroom or Suite You Want When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our most popular and unique itineraries. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. After the cruise final payment due date, fees up to the full cost of the ticket may apply. Each participant also receives a Club Hal t-shirt.
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